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E.L.A. - FAQ

On this page you can find the answer to questions of general interest regarding the E.L.A. application. If you don`t find the solution to your problem, send a message from the contact page and you will receive an answer, and if the problem is of general interest then it will appear on this page.

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How do I monitor the traffic on a network interface?
In the tab Options you check the network interface to be monitored, and in Local network settings you can set manually or import the list of local networks.

The application record network traffic less than 30 seconds.
The application is not activated.

How do I activate the application?
In the system menu of the application you choose the option About … and in the information window you fill the fields Program Name and Serial key. You send an e-mail with the registration data pressing on Request activation code, and in the Activation code field you enter the code received as an answer to your mail.

How can I see in the traffic window from the desktop the extended traffic?
By default, in the traffic window from the desktop only the total traffic can be visualized. Moving the cursor of the mouse above this window the extended traffic appears (TOTAL, EXTERNAL, LOCAL traffic – from top to bottom), and click on it will force the permanent display of the extended traffic until a new click.

How can I hide the traffic window from the desktop?
Press right click on the traffic window from the desktop. After you minimize the application, the icon associated to the application will appear in SysTray. Pressing Show / hide traffic desktop, the traffic window on the desktop will be shown again.

I identified traffic made by an unknown application. How can I find information about it?
In the monitoring list of the applications that make traffic on the network interface you can find further information about an application by pressing the right button on the associated process. From the contextual menu you choose the desired option.

After a period of time the traffic is no longer recorded although the application is activated.
It is possible that your connection to the Internet is using the dynamic allocation of the IP address. In order to monitor any change in the configuration of the network interfaces it has to be set on General Settings, Advanced Settings the option Detect IP change on YES and then activate the modifications by pressing the adequate option from the associated toolbar.

Using another application (for instance: Wireshark) I monitor undetected traffic by the E.L.A. application.
It is possible for that traffic not made by any application that could be detect by the application E.L.A. You can monitor this type of traffic activating the option Monitor another traffic form the Advanced settings section and then activate the modifications by pressing the adequate option in the associated toolbar.

After a power break down the application launches with an exception that stops its execution.
Since the application saves the traffic information in a Microsoft Access (.mdb) database it is possible that the associated file to be corrupted. The application E.L.A. allows the compacting and repairing the database using the parameter /compact in command line. If neither after using this artifice the application does not launch correctly, delete the file ELA.mdb from the working directory of the application.

Does the application allow the monitor connections that uses the PPPoE protocol?
In Control Panel / Network Connections you created a connection to the Internet which uses the PPPoE protocol, that you named, for instance, RDS. The E.L.A. application allows the monitor this type of connection, with condition that it be active. Once activated, the application detects automatically the connection parameters and initiates the monitoring of the network traffic. The starting of the RDS connection can be made automatically by the application, when being launched in execution, setting the following parameters in the Options / General settings section:
   Application: C:\WINDOWS\system32\rasphone.exe
   Folder: C:\WINDOWS\system32
   Parameters: -d RDS
   Wait: Da
   Wait timeout: 30